TCM Expert: ShunLing.Xin
About Us | TCM Shunling
Exploring Traditional Chinese Wisdom & Promoting Natural Therapy
Welcome to TCM Shunling – your gateway to Traditional Chinese wellness. Based in Hong Kong, we are dedicated to sharing the time-honored practices of Traditional Chinese Medicine (TCM) through safe, easy-to-use wellness tools that support relaxation and everyday balance.
Our Story
Our featured product, the Tai Chi Pestle Needle Massage Tool, is inspired by techniques with over 300 years of history. It offers a gentle, non-invasive massage experience to help promote relaxation through acupoint stimulation, in line with traditional Chinese wellness practices.
We encourage users to view our tools as part of a holistic lifestyle approach, not a substitute for professional medical advice or treatment.
Our Mission
🔹 Promote Traditional Chinese Wellness Concepts – Making TCM more accessible to global users
🔹 Provide Safe, Non-Invasive Health Tools – Supporting everyday relaxation and self-care
🔹 Build a Trusted Brand – Bringing authentic traditional therapies to the international market
Our Products & Services
✅ Tai Chi Pestle Needle Massage Tool – A non-invasive massage tool that stimulates acupoints to promote relaxation and recovery
✅ Wellness Knowledge & Education – Blog posts and courses to help users learn about traditional Chinese healing techniques
✅ Global Shipping – Convenient online shopping experience with worldwide delivery
⚠ Disclaimer: Our products are wellness tools designed for relaxation and self-care purposes. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease.
Why Choose TCM Shunling?
🌍 Global Brand – Based in Hong Kong, serving customers worldwide
🔬 Combining Traditional Wisdom with Modern Wellness – Making holistic health simple and effective
📦 Fast & Reliable Shipping – Working with trusted logistics partners to ensure timely delivery
💡 Professional Support – Providing detailed usage guides for easy application
CONTACT US
Our website provides Tai Chi Pestle Needle Massage Tools and online courses on Tai Chi Pestle Needle Therapy to help alleviate various symptoms.
Trade name:TCM.Shunling
Email: xin.corrine@outlook.com
Facebook:Corrine Xin
Whatsapp:+85263628438
Phone:+85263628438
Company: Hong Kong Quanchutang International Trade Co., Limited
Company Registration Number:76838241-000-07-24-7
Physical address:ROOM 511, 5/F, MING SANG INDUSTRIAL BUILDING, 19-21 HING YIP STREET, KWUN TONG, KOWLOON, HONG KONG
Customer Service Hours:Monday - Friday, 9:00 AM - 6:00 PM (Local Time)
Shipping & Delivery
We are committed to delivering your Tai Chi Pestle Needle Massage Tools worldwide in a timely and reliable manner. Please find below the details regarding our global shipping policy, delivery times, and tracking support.
🚚 Global Shipping Policy
📦 Fulfillment Centers
All orders are shipped from our Hong Kong fulfillment center or partner warehouses in Shenzhen, China.
⏱️ Order Processing Time
Orders are typically processed within 1–2 business days after the order is placed.
🔗 Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor your delivery status in real time.
📅 Estimated Delivery Time & Shipping Fees
Such as:
- United States：
Free Shipping: (14–20 Business Days) — FREE
Standard Shipping: (8–10 Business Days) — $12.99
- United Kingdom, France, Germany
Free Shipping: (12–16 Business Days) — FREE
Standard Shipping: (8–10 Business Days) — $12.99
- Canada
Free Shipping: (14–20 Business Days) — FREE
Standard Shipping: (12–14 Business Days) — $12.99
- For most countries
Free Shipping: (14–20 Business Days) — FREE
Standard Shipping: (8–10 Business Days) — $12.99
Note: Delivery time may vary slightly due to customs clearance or peak shipping seasons. We appreciate your understanding and patience.
✅ Shipping Carriers
- Orders are delivered via YunExpress and its trusted international logistics partners.
- In the United States, final delivery is usually handled by USPS or local postal services.
- In other countries, local carriers may take over for final delivery based on your location.
📧 Order Tracking Instructions
After your order is placed, you will receive two emails:
- Order Confirmation Email – Confirms your purchase.
- Shipping Notification Email – Contains:
✅ A tracking link to check your package status
✅ Your order number for reference - Tracking Steps:
1、Check your email inbox (and spam folder) for the shipping confirmation.
2、Click the tracking link to view real-time updates.
3、For any tracking issues, feel free to contact our support team.
📬 Customer Support
If you have any questions about shipping or order status, please feel free to contact us:
📧 Email: xin.corrine@outlook.com
🕐 Support Hours: Monday to Friday, 9:00 AM – 6:00 PM (GMT+8)
After-Sales Support
You may request a return within 14 days of receiving the product, only for quality-related issues.
Our return window is set to 30 days in accordance with platform policy, but returns are only approved if the issue is due to product defects or shipping damage.
✅ 14-Day Hassle-Free Return & Exchange – If your product has quality issues, you may request a free replacement within 14 days of receiving your order.
To qualify for a return or refund:
●The item must be unused and in its original condition
●You must provide clear photo or video evidence of the product issue
●You must contact us within 14 days of receiving the item
✅ Customer Support – For any after-sales inquiries, please contact us or email xin.corrine@outlook.com.
Return & Refund Policy
Tai Chi Pestle Needle Massage Tools: Returns and exchanges are only accepted for quality-related issues. If the product is damaged or defective upon arrival, we will provide a free replacement. Otherwise, returns and exchanges are not accepted for reasons such as personal preference.
📌How to Request a Replacement (for quality issues only):
1️⃣ Contact Us at xin.corrine@outlook.com within 14 days of receiving your order.
2️⃣ Provide your order number and photos/videos showing the product defect.
3️⃣ Our team will review your request and, if eligible, arrange a free replacement.
NOTES:
●If the return is due to product quality issues, you will not be responsible for return shipping costs or handling fees.
●Our customer service team will provide the return address via email after your return request is approved.
●In cases of quality-related returns, we cover all return shipping and processing costs.
●Once your return request is confirmed and the product is received (if required), we will:
●Process your refund within 14 business days
●Refund the full purchase amount to your original payment method
🚀 Ensuring Quality & Customer Satisfaction: We are committed to providing high-quality products and excellent service. If you have any concerns, feel free to reach out to our customer support team.
For after-sales inquiries and support, please contact us or email xin.corrine@outlook.com.
- We are dedicated to providing high-quality products and exceptional customer service to ensure a seamless and satisfying experience for all our customers! 🚀