Shipping Policy
Shipping Information
We are committed to delivering your Tai Chi Pestle Needle Massage Tools worldwide in a timely and reliable manner. Please find below the details regarding our global shipping policy, delivery times, and tracking support.
🚚 Global Shipping Policy
📦 Fulfillment Centers
All orders are shipped from our Hong Kong fulfillment center or partner warehouses in Shenzhen, China.
⏱️ Order Processing Time
Orders are typically processed within 1–2 business days after the order is placed.
🔗 Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor your delivery status in real time.
📅 Estimated Delivery Time & Shipping Fees
Such as:
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United States
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Free Shipping: 14–20 Business Days — FREE
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Standard Shipping: 8–10 Business Days — $12.99
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United Kingdom、France、Germany
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Free Shipping: 12–16 Business Days — FREE
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Standard Shipping: 8–10 Business Days — $12.99
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Canada
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Free Shipping: 14–20 Business Days — FREE
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Standard Shipping: 12–14 Business Days — $12.99
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For most countries
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Free Shipping: 14–20 Business Days — FREE
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Standard Shipping: 8–10 Business Days — $12.99
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Note: Delivery time may vary slightly due to customs clearance or peak shipping seasons. We appreciate your understanding and patience.
✅ Shipping Carriers
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Orders are delivered via YunExpress and its trusted international logistics partners.
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In the United States, final delivery is usually handled by USPS or local postal services.
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In other countries, local carriers may take over for final delivery based on your location.
📧 Order Tracking Instructions
After your order is placed, you will receive two emails:
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Order Confirmation Email – Confirms your purchase.
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Shipping Notification Email – Contains:
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✅ A tracking link to check your package status
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✅ Your order number for reference
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Tracking Steps:
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Check your email inbox (and spam folder) for the shipping confirmation.
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Click the tracking link to view real-time updates.
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For any tracking issues, feel free to contact our support team.
📬 Customer Support
If you have any questions about shipping or order status, please feel free to contact us:
📧 Email: xin.corrine@outlook.com
🕐 Support Hours: Monday to Friday, 9:00 AM – 6:00 PM (GMT+8)