Shipping Information

We are committed to delivering your Tai Chi Pestle Needle Massage Tools worldwide in a timely and reliable manner. Please find below the details regarding our global shipping policy, delivery times, and tracking support.

🚚 Global Shipping Policy

📦 Fulfillment Centers
All orders are shipped from our partner warehouses in Shenzhen, China.

⏱️ Order Processing Time
Orders are typically processed within 1–2 business days after the order is placed.

🔗 Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor your delivery status in real time.

 📅 Estimated Delivery Time & Shipping Fees

Such as:

• United States

  • Free Shipping: 14–20 Business Days — FREE

  • Standard Shipping: 8–10 Business Days — $12.99

• United Kingdom、France、Germany

  • Free Shipping: 12–16 Business Days — FREE

  • Standard Shipping: 8–10 Business Days — $12.99

• Canada

  • Free Shipping: 14–20 Business Days — FREE

  • Standard Shipping: 12–14 Business Days — $12.99

• For most countries(such as Italy, Spain, Switzerland, Sweden, Finland, Denmark, Ireland, Portugal, Australia, Chile, Austria, the Netherlands, New Zealand and other countries）

  • Free Shipping: 14–20 Business Days — FREE

  • Standard Shipping: 8–10 Business Days — $12.99

Note: Delivery time may vary slightly due to customs clearance or peak shipping seasons. We appreciate your understanding and patience.

✅ Shipping Carriers

• Orders are delivered via YunExpress and its trusted international logistics partners.

• In the United States, final delivery is usually handled by USPS or local postal services.

• In other countries, local carriers may take over for final delivery based on your location.

📧 Order Tracking Instructions

After your order is placed, you will receive two emails:

1. Order Confirmation Email – Confirms your purchase.

2. Shipping Notification Email – Contains:

   • ✅ A tracking link to check your package status

   • ✅ Your order number for reference

Tracking Steps:

1. Check your email inbox (and spam folder) for the shipping confirmation.

2. Click the tracking link to view real-time updates.

3. For any tracking issues, feel free to contact our support team.

📬 Customer Support

If you have any questions about shipping or order status, please feel free to contact us:

📧 Email: xin.corrine@outlook.com
🕐 Support Hours: Monday to Friday, 9:00 AM – 6:00 PM (GMT+8)